Payment Terms

At KX Gear, we maintain transparent and reliable payment terms to ensure a smooth ordering process for both sample and bulk orders.

Sample Orders

• 100% Advance Payment: All sample orders require full payment upfront at the time of order confirmation.

• Why? Since samples are made-to-order and tailored to your specifications, this ensures commitment from both parties and initiates immediate production.

Bulk Orders

• 50% Advance Deposit: A non-refundable deposit of 50% is required once all order details (design, quantities, sizes, colors, etc.) are finalized.

• 50% Final Payment: The remaining balance is to be paid before the order is dispatched/shipped from our facility.

Additional Information

• Accepted Payment Methods: We accept bank wire transfers, western union, money gram, remitly.  Payment instructions will be provided upon order confirmation.

• Lead Times: Production begins only after the initial payment is received. Lead times vary depending on the order size and customization level and will be shared in your order agreement.

• Order Changes: Changes to bulk orders after deposit may affect pricing and timelines and must be approved in writing.

• Shipping & Customs: Shipping charges, duties, and taxes (if applicable) are not included in the product price unless specified. These must be covered by the client prior to delivery.

For any specific queries related to payment, invoicing, or order process, please contact our support team at info@kxgear.com